Terms of use

This document was last updated on September 29, 2026

Please read these terms of use («terms», «Agreement») carefully before using the Aldiko mobile application («Application», «Service»), operated by its developer («we», «us», «our»). The Application is made for preschool children, so the person who agrees to these terms is an adult — a parent or legal guardian.

Conditions of use

By installing and using the Application you certify that you have read this Agreement and agree to comply with it. If you do not want to be bound by it, do not install the Application, or delete it. We grant the use of the Application and its services only to those who have accepted these terms.

What the Application is

Aldiko teaches a child the words of a new language through play: it shows an object, names it, asks the child to find it in a picture and to say it out loud. It is a developmental game and not an educational programme: it issues no certificates, it does not replace lessons with a teacher, and it does not guarantee any particular result by any particular date.

Subscriptions

Some parts of the Service are billed on a subscription basis. Everything to do with money happens through the store — the App Store or Google Play — and not through us:

• The price, the currency and the period are shown by the store. We keep no price list of our own.
• The payment is taken by the store from the payment method attached to your store account. We are given no billing information: not a card number, not a name, not an address.
• The subscription renews automatically at the end of each billing cycle unless it is cancelled no later than 24 hours before the current period ends.
• Cancellation happens in your store account settings, not in the Application: we have no access to your subscription. Deleting the Application does not cancel it.
• If a free trial is offered with a plan, its conditions are shown by the store on the purchase screen. Any unused part of such a trial is forfeited when the subscription is bought.

Fee changes

We may change the subscription price at our discretion. A change takes effect no earlier than the end of the current billing cycle, and the store notifies you of it and asks for your consent where its own rules require that. Continuing the subscription after a change has taken effect constitutes your agreement to the new price; if you do not agree, cancel the subscription before then.

Refunds

Refunds are handled by the store under its own rules. Contact Apple or Google support — we cannot return a payment we never received directly. Where the law gives you a right to a refund, that right stands regardless of this section.

Purchases are made by an adult

The payment screen sits behind a parental lock — an arithmetic problem meant to be beyond a preschooler. The lock is a protection and not a guarantee: a device with a saved store password and purchases enabled remains your responsibility. We recommend turning on purchase confirmation in the device settings.

Privacy policy

Before you continue using the Application, we advise you to read our privacy policy: it describes what stays on the device, what leaves it, who receives it and why.

Age restriction

The Application is intended for preschool children and is meant to be used under adult supervision. The person who accepts this Agreement, installs the Application and pays for the subscription must be of legal age in their country — at least 18 years where that is the age of majority. A child does not enter into this Agreement and is asked for nothing that would let them.

How the Application may be used

We ask you not to do the things to the Application that would break it for others: do not attempt to bypass payment, do not decompile or modify it, and do not extract its pictures, voice recordings or lesson texts for use apart from the Application.

Intellectual property

The drawings, the voice recordings, the lesson texts, the character Aldik and the name Aldiko itself belong to us. A subscription grants the right to use the Application, not the right to use its content anywhere else. There is nothing in the Application for you to upload or publish, so you grant us no licence to anything of yours.

What we promise and what we do not

We build the Application carefully and repair the failures we learn about. It is nevertheless provided «as is»: we do not promise that it will run without a single fault on every device and every version of an operating system, and we are not answerable for what does not depend on us — a store failure, the absence of an internet connection, a broken device.

Nothing in this section limits rights of yours that the law does not allow to be limited.

Limitation on liability

To the extent the law permits, we are not liable for indirect or consequential damages arising from the use or the misuse of the Application, and our total liability is limited to the amount you have paid for the subscription over the twelve months preceding the claim.

Changes and amendments

These terms may change. Material changes will be published on this page, and the date at the top will be updated, before they take effect. We have no email addresses of our users, so this page is where such a notice appears.

Applicable law and disputes

These terms are governed by the law of the Republic of Kazakhstan. We would rather settle a dispute by correspondence: write to us and we will try to sort it out without lawyers. Where that fails, a dispute is heard by the courts of the Republic of Kazakhstan, unless the law of your country of residence gives you the right to a different forum.

Contacting us

support@kopsoz.kz — for anything at all, including the subscription and refunds.